Contact information

Contact Information Policy

At KOREAN FOOD HOUSE (TIANHONG ZHENG MBR), we value open communication and strive to ensure that our customers can reach us easily for support, inquiries, or feedback.

How to Reach Us

For any questions regarding our products, orders, shipping, or policies, please utilize the following official contact channels:

Business Name: KOREAN FOOD HOUSE (TIANHONG ZHENG MBR)

Official Email Address: lifecellskincream@outlook.com

Physical Mailing Address: 3604 OLINVILLE AVE, APT 3A BRONX, NY 10467

Customer Support Phone: +1-415-555-0198

Response Expectations

General Inquiries: Our support team aims to respond to all emails within 24–48 business hours.

Support Availability: While our store operates online 24/7, our customer support team is available to assist you Monday through Friday during standard business hours.

Verification: To ensure your security, please include your order number (if applicable) in any correspondence. We will never ask for your full credit card number or password via email.

Policy on Official Communication

Any official updates to our business operations or policies will be communicated via our website or through the email address listed above.

We do not authorize any third-party representatives to collect personal information on our behalf outside of our established Shopify-hosted platform.

Please Note: To help us serve you better, please ensure your inquiry is clear and includes all relevant details (such as your full name, order number, and a detailed description of your request). We appreciate your trust in KOREAN FOOD HOUSE (TIANHONG ZHENG MBR) and look forward to assisting you.